Dorset Reclaim recognises that your privacy is important and we want to ensure that your data is secure. Your rights relating to use of your personal data changed in May 2018, with the ‘General Data Protection Regulation’ or GDPR, and the Data Protection Act 2018, coming into force.
This summary explains in plain English what data we collect, how we use it and why Dorset Reclaim asks for your personal data. If you would like more information and more details, this can be found in our full privacy notice.
In brief:-
- We will collect personal information from you when you arrange a collection or delivery with us, or visit our depot and make a purchase. This can include your name and phone number, together with your postal address.
- We use this information to allow us to deliver items to your home and to create your account; your account is important to ensure we hold details about any guarantees you may be entitled to. It also allows us to know from whom & when we are collecting donations.
- We do not share any information about our donors with third parties that would allow any individual to be identified. We do not generally share customer information, but simply keep your details to manage your account with us.
- For customers who have been referred to us by an agency, such as a local council, we have an obligation to confirm certain details of your purchases, especially where they are providing the funding. In this case you will have given permission to them for your details to be shared.
- We do not send out marketing emails to individuals who have used our services.
- You have various rights under data protection law, including the right to request access to the personal data we hold on you, and a right to request that we delete all such personal data. For any request or more information, please contact either joanna@dorsetreclaim.org.uk
